Privacy Policy

Last updated:

Information We Collect

When you use our services for handmade cards and printed materials, we may collect the following information:

Personal identification information such as name, email address, and phone number
Project details and specifications for your handmade cards and printed materials
Payment information processed through secure third-party payment processors
Communication records when you contact us regarding your projects
Website usage data including pages visited and interaction patterns

How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders for handmade cards and printed materials
To communicate with you about your projects and provide customer support
To improve our services and develop new products
To send you updates about your orders and relevant information about our services
To comply with legal obligations and protect our rights

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation, we process your personal data based on:

Contractual necessity: To fulfill our obligations when you order handmade cards or printed materials
Legitimate interests: To improve our services and communicate with you about your projects
Consent: When you explicitly agree to receive marketing communications
Legal obligation: To comply with applicable laws and regulations

Sharing and Disclosing Information

We may share your information with:

Service providers who assist in processing orders and delivering handmade cards and printed materials
Payment processors to handle transactions securely
Legal authorities when required by law or to protect our rights
Business partners involved in fulfilling your orders, with appropriate confidentiality agreements

Data Protection

We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure servers, and restricted access to personal data. However, no method of transmission over the internet is completely secure.

Your Rights and Options

You have the following rights regarding your personal data:

Right to access your personal information
Right to rectify inaccurate or incomplete data
Right to erasure of your personal data under certain circumstances
Right to restrict processing of your data
Right to data portability
Right to object to processing of your data
Right to withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

International Data Transfer

Your information may be transferred to and processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information for handmade cards and printed materials is typically retained for a period of seven years for accounting and legal purposes.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Services

Our website uses third-party services that may collect information:

Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns
Google Ads Remarketing: Enables us to show relevant ads to visitors
Google Analytics: Analyzes website traffic and user behavior
Google Maps API: Provides location services and mapping functionality

These services have their own privacy policies governing the collection and use of information.

Cookie Use

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our cookie practices, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Vendorcommodity
Desg, 11-13 Penhill Rd
Cardiff CF11 9PQ, UK
Phone: +44 29 2046 1233
Email: office@vendorcommodity.world